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Increase Conversions, Reduce Churn

Gemini Explore for
Customer 360

See all customer data in one unified pane for more strategic sales, marking, and support – while staying vigilant for high-risk activity.

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Put the Customer Front and Center

Gemini Explore connects to CRM, sales, marketing, support, and other critical systems so workers can see a full picture of each customer, recommend the next best action, and mitigate risks.

Faster Response

Every customer’s journey is unique with footprints across dozens of systems so workers waste time assembling a full view. Gemini Explore collates customer data to show a complete profile, all in one pane, so staff can:

  • Collate multiple data sources so managers can see a more complete picture of each customer.
  • Understand customer habits, tastes, and behaviors to detect patterns for more personalized interactions.
  • Creating segments based on customer preferences for a better customer experience.
  • Identifying influential customers to create targeted marketing campaigns.
Know your customer with Customer 360 from Gemini Explore

Higher Retention, Lower Churn

When customers don’t feel listened to, they leave, resulting in lost sales and opportunities. Gemini Explore gives a true 360-view of each customer:

  • Identify at-risk accounts and take action to bring them back in line.
  • Surface hidden upsell and cross-sell opportunities to increase conversion and revenue. 
  • Increase customer retention by identifying and addressing potential issues early.

Less Fraud, Easier Compliance

Today’s regulatory environment requires companies to assess (and re-assess) various risk profiles. Explore shows relationships in your data that might indicate potential bad actors:

  • Aggregate multiple sources, like transaction records and customer profiles to find anomalies that might be fraudulent activity.
  • Identify relationships between individuals, organizations, and transactions to reveal potential illegal activities.
  • Expose patterns in data such as odd transaction amounts or frequent transactions to find fraud and build predictive models that anticipate future activity.
  • Comply with fraud and anti-money laundering regulations by providing a way to store, analyze, and report on data that is relevant to compliance.

Key Capabilities of Gemini Explore for
Supply Chain Optimization

Setup in Minutes

Gemini Explore comes cloud-ready with quick provisioning and streamlined setup for data ingest and modeling. Even non-technical users can be up and running within minutes with minimal training.

No-Code for
Accelerated Adoption

Our no-code approach welcomes even non-technical users with an intuitive interface, wizard-guided setup, and personalized visualizations.

All Your Data for
the Full Picture

Gemini Explore connects to all of your organization's data including sales, marketing, support, and CRM systems to assemble a unified view of every customer.

Shareable Snapshots

With capabilities for sharing views and snapshots, staff can communicate priorities across sales, marketing, and customer service departments.

Videos and Resources

Insurance Fraud Demo

Involving data from both the hospital and sales side, see how we exposed a fraud ring involving a salesman called Tim and two doctors from the same hospital.

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Customer 360 Datasheet

See how you can discover patterns of customer behavior to reveal the context between multiple data sources.

Show Me the Data

Video Game Recommendations

Aaron Lopez enjoys racing games. We  recommended two new games by filtering on the top 10 meta rated racing games. Double-click the ‘Recommended’ Group.

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Additional Solutions

Organizations all over the world use Gemini Explore to connect the dots for their business.

Gemini Explore for Supply Chain Optimization
Supply Chain

Increase delivery and reduce inventory as you keep supply chains resilient and agile.

Cybersecurity

Faster planning and faster response to investigate threats and defend your network.

Life Sciences

Accelerate product development, amplify innovoation, and find your next breakthrough.

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